Kinsta Review 2023: Features, Performance, Customer Support, and More

Mark Gavalda founded Kinsta in 2013 to create the best hosting platform in the world. The company initially focused on managed WordPress hosting but has since expanded to offer application and database hosting. 

Kinsta is committed to providing industry-leading tools and services for developers and businesses, focusing on performance and ease of use. With a growing number of customers – over 25,260 companies have switched to Kinsta – the company is quickly becoming a leader in the hosting industry. 

Our Experience with Kinsta

We recently re-launched INDUS Technology’s website on Kinsta and found the migration effortless, and things snapped right into place. INDUS is a US-based defense contractor with some strict requirements (Enterprise-Level Firewall and DDoS Protection) for their security and was pleased with how Kinsta met those needs.

INDUS Technology
INDUS Technolgoy – Visit Website

The features offered were quite thorough, and their interface was super easy to navigate. I took advantage of their staging server and quickly iterated back and forth.

I also asked a few support questions and had them answered immediately; I always enjoy it when a hosting provider has good live support, especially during the launch.

Kinsta Dashboard Tools
A view of tools within the project dashboard
Kinsta Dashboard Analytics
Analytics for resources, CDN Usage, Dispersion, Performance, Response, Cache, and Geo & IP

Features

Many of Kinsta’s customers report significant decreases in load times after switching to their platform of state-of-the-art web hosting technologies, including Google Cloud Platform, to provide enterprise-grade hosting that is fast, scalable, and secure.

Their platform is also ready for traffic spikes and sudden surges, making it a reliable choice for businesses of all sizes with several other helpful features:

  • High-end CPUs: powerful CPUs to ensure that websites hosted on their platform are fast and responsive.
  • Global availability: hosting plans are available globally so that visitors can access websites from anywhere in the world.
  • Global content delivery network: a global content delivery network to deliver website content quickly and efficiently.
  • Application performance monitoring: built-in application performance monitoring so that users can track the performance of their websites in real-time.
  • Tailored hosting solutions: tailored hosting solutions for agencies, enterprise clients, e-commerce sites, and multi-sites, so users can choose the plan that best meets their needs.
  • Free and unlimited basic migrations: free and unlimited basic migrations, so users can quickly move their websites to the Kinsta platform without incurring additional costs.
  • 24/7 support: from WordPress experts, so users can get help whenever needed.
  • Customizable dashboard: for managing all of a user’s web projects, making it easy to keep track of multiple websites.
  • Free SSL Certificates: Sites are automatically protected by free Cloudflare SSL certificates, and custom SSLs are also supported.
  • Free Migrations: the migration team works around the clock to help users move their websites to the Kinsta platform.
  • Uptime Monitoring: status checks of all sites they host every 2 minutes, ensuring that any problems are quickly addressed.
  • Backups You Can Trust: six types of backups to ensure that users’ data is safe and secure.
  • Automatic Caching: byte code, object, page, and CDN caching to deliver a perfect balance of performance and functionality.
  • A Complete Small Business Hosting Solution: their platform is designed to provide the solid footing that small businesses need to succeed.

Overall, Kinsta offers comprehensive and well-regarded features. Their focus on performance and reliability, along with their wide range of features and support for different websites, makes them a strong choice for users looking for a high-quality hosting provider. Additionally, their free migrations and expert support make it easy for users to get started with their service and get help if they need it.

Kinsta for Small Businesses

Small businesses may have different priorities when looking for hosting than larger businesses. Some key factors that are important for small businesses to consider when looking for hosting include:

Performance: Small businesses need a hosting provider to ensure that their website is fast, responsive, and always available. Kinsta uses cutting-edge technology, such as Google Cloud Platform and LXD containers, to ensure that your website loads quickly and reliably. This can improve user experience, reduce bounce rates, and improve search engine rankings.

Reliability: A reliable hosting provider with a good track record of uptime is essential for small businesses, as any downtime can impact their bottom line. They offer a 99.9% uptime guarantee, meaning that your website will be accessible to visitors almost all the time. This is important for maintaining a positive user experience and avoiding lost sales or other problems.

Security: Small businesses need a hosting provider that offers robust security measures to protect their websites and customers’ data. Kinsta takes security seriously and provides various features to protect your website and visitors’ data. This includes regular backups, automatic malware scanning and removal, and secure servers.

Customer support: Small businesses often need help setting up and managing their website, so a hosting provider with responsive and knowledgeable customer support is essential. 24/7 support is available from their team of experienced WordPress experts.

Scalability: As small businesses grow, their hosting needs may change, so a hosting provider that offers scalable plans can accommodate the business’s future growth is essential. Hosting plans are scalable, meaning you can easily upgrade or downgrade your plan as your needs change. This allows you to easily adjust your hosting to match your website’s traffic and growth.

Pricing:  Small businesses may have limited budgets, so finding a hosting provider with good value for money is vital. Hosting starts at $35 a month with a 30-day money-back guarantee.

Performance

The performance of Kinsta’s WordPress sites is always a top priority for the team. They are often among the first in the industry to release new software like PHP 8, and Review Signal has awarded Kinsta “top tier” performance for the past five years.

They are always looking to push the boundaries and are excited to announce that they are moving to GCP’s next-generation compute-optimized virtual machines (C2). This is a significant step forward for the company. They are making the new GCP machines available for everyone at Kinsta, regardless of whether they are a casual blogger or Fortune 500 companies. All customers will benefit from this change.

Kinsta’s Infrastructure and the New GCP Compute-Optimized VMs (C2)

Every website on Kinsta’s platform runs in an isolated software container that contains all the necessary software resources to run the site, such as Linux, Nginx, PHP, and MySQL. This means that the website’s software is private and not shared with other websites.

Kinsta ran a series of tests to evaluate the performance of their new GCP machine types. The tests were run on the home page of a WordPress site, with 15 concurrent users for a minute. The results were measured in requests per second, and the tests were run with and without page caching (using Kinsta cache and bypassing Kinsta cache, respectively). The tests were performed by Thoriq Firdaus, a WordPress contributor and web developer at Kinsta.

Learn more about the performance tests Kinsta conducted

Customer Support

Kinsta offers 24/7 live support for all customers, so they can get help whenever they need it, whether it’s 2 am or 2 pm. Kinsta’s support engineers are available in real-time to assist with any issues or questions.

The Kinsta Help Center is a valuable resource for customers, providing guides and tips to help them get the most out of their Kinsta account. The knowledge base comprises comprehensive technical overviews, guides, and troubleshooting materials.

Their blog is an excellent source of information for web developers, with actionable tips, valuable resources, and in-depth tutorials and articles. Kinsta regularly releases free updates to its services based on customer feedback and offers unlimited free migrations for customers switching from other web hosts.

Kinsta offers a range of convenient features to make managing your website more accessible and efficient. These include an easy-to-use site creation and migration request wizard, custom security rules, and server-side page caching. Kinsta also provides detailed analytics, including information on bandwidth, CDN usage, and performance data. In addition, Kinsta automatically fine-tunes MySQL databases weekly and uses self-healing PHP that automatically restarts if it goes down for any reason.

Pricing

Kinsta offers a range of managed WordPress hosting plans to suit different needs and budgets. The company’s pricing is based on the number of WordPress installs, monthly visits, and disk space included in the plan.

Kinsta Pricing
Pricing options for Starter, Pro, and Business 1

The Starter plan starts at $35 per month and includes one WordPress install, 25,000 visits, and 10 GB of disk space. The Pro plan starts at $70 per month and includes two WordPress installs, 50,000 visits, and 20 GB of disk space.

For businesses, the business 1 plan starts at $115 per month and includes five WordPress installs, 100,000 visits, and 30 GB of disk space. The Enterprise 1 plan starts at $675 per month and has 60 WordPress installs, 1,000,000 visits, and 100 GB of disk space. 

Kinsta also offers custom plans for agencies, single sites, and more. The company provides free migrations and a 30-day money-back guarantee.

Final Thoughts

In conclusion, Kinsta hosting is a top-of-the-line option for businesses and individuals who want the best in speed, security, and support. With Kinsta, you can be confident that your website will be fast, reliable, and secure and that you will have access to a team of expert support staff who are always ready to help. 

Whether you are a small business owner, a blogger, or an e-commerce site owner, Kinsta has a plan that will fit your needs and help you take your website to the next level. If you’re looking for a fast, reliable, and user-friendly hosting provider, Kinsta may be the right choice for you.

Learn more about Kinsta your business

Considering other hosting providers? Check out: Why We Recommend SiteGround

Disclosure: Some of the links in this article may be affiliate links, which can provide compensation to WP Ambition at no cost to you if you decide to purchase a paid plan.

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